DEKRA Testing and Certification GmbH

Safety for a competitive edge

DEKRA Testing and Certification is your competent partner for all questions concerning the safe functioning and handling of products. As Notified Body No 0158, DEKRA Testing and Certification tests and certifies products according to the ATEX Directive (2014/34/EU), the PPE Regulation (EU) 2016/425, the Machinery Directive (2006/42/EC) and the Toys Directive (2009/48/EC). 

The experts determine swiftly, thoroughly and objectively whether the products meet the requirements of legal framework, standards and directives which are, for example, necessary to obtain the GS mark. DEKRA also conducts measurements and conformity assessments so that you can quickly market your newly developed technologies.

Our claim: High standards – applied especially to ourselves

Monitoring of our impartiality guarantees our claim. Therefore DEKRA Testing and Certification has established a committee from the circles interested in its work. This committee is constituted of representatives of manufacturers, operators and users, of science and research as well as of the market surveillance. This committee meets at regular intervals and discusses al open issues concerning the impartiality and quality of DEKRA Testing and Certification.

DEKRA Testing and Certification is mainly financed by its testing and certification activities.

Complaints management

Complaints about a product certified by us

You want to complain about a product that has been certified by us? Then contact us by writing an e-mail to this address: products.de@dekra.com .
Once we have received your e-mail, we will then consult our records and pass your complaint on to the manufacturer. Of course, this will be handled anonymously. After the company has responded, we will inform you writing on the further development regarding your complaint.

The same applies to certifications in the IECEx Scheme. If you consider that an ExTR or QAR issued by us is incorrect or issued by mistake please inform us as soon as possible. Upon your notice we will review the case immediately. If we achieve a different result than you within the review process but another ExCB agrees with your opinion you can submit the case to the IECEx Appeals Committee (www.iecex.com) for decision.

Complaints about DEKRA Testing and Certification/objections

You are not satisfied with our services as a certification body or you would like to raise an objection? We seek to continuously improve our services and to solve any issues together with you. Please send your complaint or objection to this e-mail address: products.de@dekra.com . We will then examine your matter without prejudice, process it and provide you with a written response.

Facts and data

Services

Independent technology services such as testing and certifying with a focus on safety of components, machines and systems in the field of explosion protection. Further fields of work are mechanical engineering and plant engineering, as well as personal protective equipment and gas measuring technology as well as furniture, lamps and toys.

Additional services

Research accompanying examinations, expert opinions and studies on EC / EU conformity assessment. Studies, project concepts, research-accompanying examination, expert appraisals, seminars and review of facilities.

Presence

  • DEKRA Testing and Certification (Shanghai) Ltd. - China
  • DEKRA Testing and Certification (Shanghai) Ltd., Guangzhou Branch – China
  • DEKRA Certification Hong Kong Ltd. – China
  • DEKRA Certification B.V. – Netherlands
  • DEKRA Testing and Certification S.r.l. – Italy

Projects in 40 countries: Germany, EU countries, Central and Eastern Europe, CIS countries, Asia, Africa, Central and South America, Australia

Quality management

DEKRA EXAM maintains a quality management system for both the Certification Body and the Inspection Agency, as well as for the test laboratories to ensure the quality of their services considering to the standards DIN EN ISO/IEC 17020, DIN EN ISO/IEC 17021, DIN EN ISO/IEC 17025 and DIN EN ISO/IEC 17065.

Accreditation

DEKRA Testing and Certification operates numerous DAkkS-accredited test laboratories as well as a certification body with 12 departments under the code number 0158 from the European NANDO database for notified bodies (European Commission). DEKRA Testing and Certification is GS-body according to product safety law. In addition, DEKRA Testing and Certification operates two test laboratories (CBTL) in the international IECEE system and is an approved monitoring body in accordance with the Equipment and Product Safety Act. Furthermore, DEKRA is testing and certification CB and TL in the IECEx scheme.

Memberships

DEKRA Testing and Certification actively participates in various committees, working groups and standards committees and is an active member of over 50 domestic and foreign professional associations, committees, societies and associations.

Locations

Lab locations
Stuttgart, Bochum, Essen and Dresden

Offices
Munich, Fulda, Hamburg and Cologne

No. of employees

There are currently 195 highly qualified employees at DEKRA Testing and Certification GmbH.

Managing directors

Dr. Rolf Krökel
Guido Kutschera